Tag: apology
-
Restorative Justice Facilitates Effective Apologies
Research from Ohio State University has recently identified six elements of an effective apology. The elements are: Expression of regret Explanation of what went wrong Acknowledgment of responsibility Declaration of repentance Offer of repair Request for forgiveness Of those six elements, two are particularly important to having your apology accepted. The most important is acknowledgement…
Lindsey Pointer, PhD 